Photo Credit: Mike Benna, Unsplash

Foundations of Collaborative Conflict Resolution
Wednesday, November 19, 2025 9:00 AM - Friday, November 21, 2025 4:30 PM (PST)
Description
In collaboration with the Justice Institute of BC, PSEA is pleased to offer this foundational course in effective and practical ways to engage collaboratively in interpersonal conflict that can arise in the post-secondary sector workplace. By examining sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain insight into conflict dynamics and practice evidence-based collaboration strategies.
Personal reflection and peer engagement will give you a broad view of conflict as an integral aspect of human nature. You will explore the possibilities conflict holds for learning, growth, and creativity. You will learn how to prepare to invite others in your workplace into a collaborative conflict conversation and how to lead a structured conflict resolution dialogue.
This highly participatory course emphasizes self-awareness and understanding through structured exercises and role play.
Please note: Participants who complete the workshop will receive credit from the JIBC toward their Certificate in Collaborative Conflict Resolution.
WORKSHOP GOAL
This course aims to provide learners with the knowledge and skills to recognize the benefits and opportunities in conflict and engage collaboratively with others in a conflict resolution dialogue.
Facilitators:
Raj Dhasi, Lead Conflict and Change Management Consultant and Faculty Member at JIBC, as a leading expert in conflict resolution, Raj has been providing invaluable intervention services to workplace organizations, school districts, families, and communities for over 25 years. Raj specializes in assessing and resolving complex multi-layer conflicts, with keen attention to politics, diversity, equity, inclusion, power, privilege, and intersectionality. She brings a toolbox full of intervention approaches, including mediation, leadership and communication coaching, group facilitation, training, and restorative justice processes. In addition to leading a consulting company, Raj is a faculty member at the Justice Institute of BC, Centre for Conflict Resolution. Raj holds a specialized degree in Adult Education and a Master's degree in Organizational Conflict Analysis and Management. She is currently completing her Doctorate in Social Sciences, focusing on resilience creation in the aftermath of trauma. As a skilled practitioner, Raj brings a blend of empathy, spirit, and strategic thinking to every classroom experience.
Additional coaches will be assisting on day 3.
Early Bird Rate - $465 + GST (sale ends on October 1)
Regular Rate - $620 + GST
This workshop will be held virtually.
This is a 3-day virtual workshop that takes place from 9:00 am to 4:30 pm each day.