Description

Difficult people, situations, and interactions are pervasive within professional contexts, at times necessitating labour relations processes such as investigations and grievances. While these processes are vital for maintaining a safe and respectful workplace and institutional integrity, they frequently leave those involved feeling dissatisfied, hurt, and grappling with unresolved relational issues that persist in the workplace. To address these challenges, this comprehensive workshop equips participants with the essential skills to effectively support complainants, respondents, witnesses, and teams in the aftermath of investigations and grievances. This workshop focuses on restorative practices and strategies to repair relationships, reconcile outstanding issues, and foster healthy workspaces. 

WORKSHOP GOAL 

This workshop aims to foster a culture of understanding and collaboration by transforming difficult situations into opportunities for growth and reconciliation within academic environments. 

LEARNING OUTCOMES 

By the end of the workshop, participants will be able to: 

• Coach forward movement: Empower those involved to find clarity, calm, and confidence in re-engaging in the workplace and resolve outstanding issues. 
• Facilitate discussions: Create safe spaces for open dialogue between complainants and respondents, enable the repair of relationships, and the resolution of issues. 
• Develop team charters: Guide teams to construct charters that realign their conduct to shared norms, thus preventing investigations and grievances and creating psychologically safe environments.

Facilitators:

Raj Dhasi, Lead Conflict and Change Management Consultant and Faculty Member at JIBC

Raj is a leading expert in conflict resolution, Raj has been providing invaluable intervention services to workplace organizations, school districts, families, and communities for over 25 years. Raj specializes in assessing and resolving complex multi-layer conflicts, with keen attention to politics, diversity, equity, inclusion, power, privilege, and intersectionality. She brings a toolbox full of intervention approaches, including mediation, leadership and communication coaching, group facilitation, training, and restorative justice processes. In addition to leading a consulting company, Raj is a faculty member at the Justice Institute of BC, Centre for Conflict Resolution. Raj holds a specialized degree in Adult Education and a Master's degree in Organizational Conflict Analysis and Management. She is currently completing her Doctorate in Social Sciences, focusing on resilience creation in the aftermath of trauma. As a skilled practitioner, Raj brings a blend of empathy, spirit, and strategic thinking to every classroom experience.