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Mediation Fundamentals: Facilitating Difficult Conversations

November 24, 2026 9:00 AM - November 26, 2026 4:30 PM (PST)

Description

In collaboration with the Justice Institute of BC, PSEA is pleased to offer this three-day course, which introduces you to the concepts, skills, and approaches needed to facilitate a conflict conversation between two conflicting parties. Acting as an intervenor in this way resembles facilitating a conflict conversation or negotiation between the parties. You will learn how to conduct a collaborative process with and for your parties, from pre-meeting consultation to achieving agreements in joint meetings. This course will help you discern whether a mediative process is appropriate, define the role of the facilitator/mediator, guide the process, manage emotions, and use communication skills as a facilitator of a collaborative process.

Emphasis is on skill development through simulated conflict conversations assisted by trained coaches.

Important note: We recommend that participants complete Foundations of Collaborative Conflict before taking Mediation Fundamentals.

Participants who complete the workshop will receive JIBC credit toward their Certificate in Collaborative Conflict Resolution.

WORKSHOP GOAL

This course aims to provide learners with the knowledge and skills to facilitate an interest-based, mediative process to engage in two-party, low-conflict, one or two-issue conflicts.

Facilitators:

Linda Dobson, MA (Applied Behavioral Science - Leadership), Master Certified Coach (Since 2003 - ICF), Cert. ConRes (Mediation/Negotiation), Associate Cert. Conflict Coaching, is an accomplished and passionate conflict specialist and speaker. Linda helps leaders and teams in both private and public sectors secure resolutions to challenging personal and professional conflicts. Her work takes her across Canada(Turtle Island), as well as international work in Peacekeeping and Reconciliation (Uganda), Mexico (Ayuda a los Niños), and India (National Law University: Mumbai). Linda is on the roster with the Conflict Management Services and the Executive Coaching Rosters for government of BC. Linda teaches with the Justice Institute of BC, the University of Calgary, and the National Law University in Mumbai. Her work is based on evidence-based theories, models, and strategic skills from dispute resolution, professional coaching, neuro/behavioral science.

Additional coaches will be assisting on day 3.

Time

This is a 3-day in-person workshop that takes place from 9:00 am to 4:30 pm each day.

Location

Post-Secondary Employers' Association

This workshop will be held in-person in the Grandview Meeting room.

Pricing

Early Bird Rate - $465 + GST (sale ends on September 30, 2026)

Regular Rate - $620 + GST

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Contact Information

Post-Secondary Employers' Association
Name: PSEA Learning
Email: learning@psea.bc.ca

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Mediation Fundamentals: Facilitating Difficult Conversations

November 24, 2026 9:00 AM - November 26, 2026 4:30 PM (PST)

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Mediation Fundamentals: Facilitating Difficult Conversations

November 24, 2026 9:00 AM - November 26, 2026 4:30 PM (PST)

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