This registration page may not work well in Internet Explorer. Please use a different browser to complete your registration.

Mediation Fundamentals: Facilitating Difficult Conversations

November 24, 2026 9:00 AM - November 26, 2026 4:00 PM (PST)

Description

In collaboration with the Justice Institute of BC, PSEA is pleased to offer this three-day course, which introduces you to the concepts, skills, and approaches needed to facilitate a conflict conversation between two conflicting parties. Acting as an intervenor in this way resembles facilitating a conflict conversation or negotiation between the parties. You will learn how to conduct a collaborative process with and for your parties, from pre-meeting consultation to achieving agreements in joint meetings. This course will help you discern whether a mediative process is appropriate, define the role of the facilitator/mediator, guide the process, manage emotions and use communication skills as a facilitator of a collaborative process.

Emphasis is on skill development through simulated conflict conversations assisted by trained coaches.

Important note: Participants must complete Foundations of Collaborative Conflict before taking Mediation Fundamentals: Facilitating Difficult Conversations. 

Participants who complete the workshop will receive credit from the JIBC toward their Certificate in Collaborative Conflict Resolution. 

WORKSHOP GOAL 

This course aims to provide learners with the knowledge and skills to facilitate an interest-based, mediative process to engage in two-party, low-conflict, one or two-issue conflicts.

Facilitators: 

Raj Dhasi, Lead Conflict and Change Management Consultant and Faculty Member at JIBC, is a leading expert in conflict resolution. Raj has been providing invaluable intervention services to workplace organizations, school districts, families, and communities for over 25 years. Raj specializes in assessing and resolving complex multi-layered conflicts, with keen attention to politics, diversity, equity, inclusion, power, privilege, and intersectionality. She brings a toolbox full of intervention approaches, including mediation, leadership and communication coaching, group facilitation, training, and restorative justice processes.

Additional coaches will be assisting on day 3.

Time

This is a 3-day in-person workshop that takes place from 9:00 am to 4:00 pm each day.

Location

Post-Secondary Employers' Association

This workshop will be held in-person in the Grandview Meeting room. 

Pricing

Early Bird Rate - $465 + GST (sale ends on March 31, 2026)

Regular Rate - $620 + GST

View Event

Contact Information

Post-Secondary Employers' Association
Name: PSEA Learning
Email: learning@psea.bc.ca
We're sorry. No registrations are currently available. You may wish to contact the event organizer for assistance.
{{ vm.EventInfo.ErrorMessage }}

Select Registration Options

Edit
{{vm.regWarningMessage}}
{{vm.regAlertMessage}}

Exhibitor Opportunities

Name Price Att Qty
{{ et.Name }}
{{ et.IncludedAttendeesCount }} {{ et.AttendeeRegType.RemainingPerType }} Remaining {{ et.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ et.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ et.Remaining }} Remaining
 Sold out

Attendee Registration Options Total Remaining: {{ vm.EventInfo.VacantSpotsPerEvent }}

Waiting List Available
{{ vm.stats.totalAttendeesCount }} Registered , {{ vm.OverallOverAmount() }} on Waiting List , {{ vm.OverallOverAmount() }} Over Limit
Name Price Qty
{{ rt.Name }}
{{ rt.IsMemberOnly ? ' (Members Only)' : '' }}
Limit: {{ rt.LimitPerPurchase }}
Included Attendees: {{ rt.AttendeesCountPerOneRegistration }}
{{rt.Price | currency }} {{rt.PriceAfterDiscount | currency }} {{ rt.Price | currency }}
{{ rt.RemainingPerType }} Remaining
{{ rt.RemainingPerType * -1 }} on Waiting List
{{ rt.RemainingPerType * -1 }} Over Limit

{{'[[Sponsorship]] Opportunities' | localizeString:'['}}

Name Price Att Qty
{{ st.Name }}
{{ st.IncludedAttendeesCount }} {{ st.AttendeeRegType.RemainingPerType }} Remaining {{ st.AttendeeRegType.RemainingPerType * -1 }} on Waiting List {{ st.AttendeeRegType.RemainingPerType * -1 }} Over Limit
{{ st.Remaining }} Remaining
 Sold out
Continue

Registration Information

Edit

Exhibitor - {{er.Name}}

Exhibitor #{{ $index + 1 }}

Total: {{exhibitor.TotalPrice | currency}} {{ exhibitor.IsBenefit ? "- Included as a Benefit" : exhibitor.IsDiscounted ? "- Discounts have been applied" : ""}}
Exhibitor Directory
Primary Contact
Booth Information
Additional Information
Additional Items

Attendee - {{er.Name}}

{{ att.getAttendeeTerm(vm.EventSettings.AdditionalAttendeesTerm, $index) }} #{{ att.getAttendeeIndexDisplay(vm.EventSettings.AdditionalAttendeesTerm, $index) }}

Total: {{att.TotalPrice | currency}} {{att.DiscountMessage | localizeString:'['}}
A No Show fee is being assessed for {{fee.EventName}} on {{fee.EventStartLocalTimeString}}.
More Information Less information

Address

Phone

Additional Information
Event Sessions

{{slot.Name}}

{{$select.selected.SessionName}}
(full)
{{slot.SelectedSession.SessionDescription + (slot.HasFees ? " (Price: " + (slot.PriceTotal | currency) +")" : "")}}
Additional Items

{{'[[Sponsorship+]]' | localizeString:'['}} - {{er.Name}}

{{'[[Sponsor]]' | localizeString:'['}} #{{ $index + 1 }}

Total: {{sponsor.Price | currency}}
Continue

Additional Items

Edit

{{(vm.EventInfo.Terms.Donation || "Fundraising") + " Opportunities"}}

Campaign Name Item Description Amount
{{item.CampaignName}} {{item.Description + (item.ShowMinimumPrice && item.MinimumPrice ? " (Min: " + item.MinimumPrice + ")" : "")}}
Continue

Complete Registration

Edit

Terms & Conditions

No Show Policy

{{ vm.EventInfo.EventSettings.NoShowPolicy }}

Enter Promo Code

Billing Contact

Registration Protection
This event is synced to a webinar so no confirmation email will be sent from GrowthZone.

Thank you to our {{'[[Sponsor+]]' | localizeString:'['}}