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Foundations of Collaborative Conflict Resolution

May 26, 2026 9:00 AM - May 28, 2026 4:00 PM (PDT)

Description

In collaboration with the Justice Institute of BC, PSEA is pleased to offer this foundational course on effective, practical ways to engage collaboratively in interpersonal conflict that can arise in the post-secondary sector workplace. By examining sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain insight into conflict dynamics and practice evidence-based collaboration strategies.

Personal reflection and peer engagement will give you a broad view of conflict as an integral aspect of human nature. You will explore the possibilities conflict holds for learning, growth, and creativity. You will learn how to prepare to invite others in your workplace into a collaborative conflict conversation and how to lead a structured conflict resolution dialogue. 

This highly participatory course emphasizes self-awareness and understanding through structured exercises and role play. 

Please note: Participants who complete the workshop will receive credit from the JIBC toward their Certificate in Collaborative Conflict Resolution. 

WORKSHOP GOAL 

This course aims to provide learners with the knowledge and skills to recognize the benefits and opportunities in conflict and engage collaboratively with others in a conflict resolution dialogue. 

Facilitators: 

Deborah White, Cert. ConRes., BSW, MA (Applied Behavioral Science) works in organizations as a management consultant, conflict coach, mediator, facilitator and trainer. As a senior faculty member in the internationally recognized Centre for Conflict Resolution at the Justice Institute of British Columbia, Deborah enjoys teaching and interacting with participants wanting to learn how to bring constructive and collaborative processes to difficult situations. Having worked in the family meditation field in the early stages of her career, she brings that knowledge and experience to the work she does currently. With more than 25 years of experience in both public and private sectors, large and small organizations, her goal is to assist individuals and groups to have difficult conversations or negotiations in a way that the parties can reach mutually satisfactory outcomes while maintaining a workable relationship. When intervening in a conflict, Deborah focuses on understanding how power dynamics play a role in the situation. Having worked with Indigenous Communities, she brings awareness of how equity, diversity and inclusion impacts the success of any negotiation or mediation. 

Additional coaches will be assisting on day 3.

Time

This is a 3-day virtual workshop that takes place from 9:00 am to 4:30 pm each day.

Location

Zoom

This workshop will be held virtually.

Pricing

Early Bird Rate - $465 + GST (sale ends on April 17, 2026)

Regular Rate - $620 + GST

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Contact Information

Post-Secondary Employers' Association
Name: PSEA Learning
Email: learning@psea.bc.ca
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