Overview of the Grievance Process

DESCRIPTION

This workshop is recommended for people leaders, human resources, and labour relations practitioners seeking a refresher on the core principles and practices of managing grievances.

During the workshop, participants will learn the role of managers, union representatives, Human Resources and PSEA in the grievance/arbitration process and the technical aspects of grievance handling, such as identifying, preparing for, and participating in grievance discussions.

WORKSHOP GOAL

Participants will leave the workshop with the knowledge and skills to effectively handle grievances at the workplace.

LEARNING OUTCOMES

By the end of this workshop, participants will be able to:

• Describe management's and the union's legal and contractual rights and obligations in the grievance process.
• Identify types of grievances.
• Describe the role of the PSEA in the grievance process.

Important Note for Registrants

If you plan to register for the Labour Relations Essentials workshop, you don't need to register for this session. The content in this session is fully covered within the Labour Relations Essentials workshop.

Format: Online

Date: TBD (If interested, please reach out to learning@psea.bc.ca)

Location: Zoom

Cost: Free