Critical Conversations: Leading in a Unionized Workplace

DESCRIPTION

This workshop is recommended for people leaders and human resources or labour relations practitioners wanting to refresh their skills.

During the workshop, participants will learn communication skills to help them set expectations and address workplace issues constructively, leading to positive outcomes. These skills will include active listening, empathetic communication, and conflict resolution techniques. By incorporating these skills into their day-to-day work, participants can become effective leaders who can successfully manage people's issues in a unionized environment.

WORKSHOP GOAL

Participants will learn how to navigate common people issues that can arise within unionized workplaces to promote positive outcomes for both management and employees.

LEARNING OUTCOMES

By the end of this workshop, participants will be able to:

• Approach common people's issues positively and constructively using active listening, problem-solving, and conflict-resolution techniques.
• Prepare for and manage difficult conversations, including giving feedback.

Format: Online

Date: TBD (If interested, please reach out to learning@psea.bc.ca)

Location: Zoom

Cost: Free